Hope House Befriending Service (part of Hospice Hope) – covering North West Leicestershire


The Hope House Befriending Service supports people in the North West Leicestershire area whose quality of life or life expectancy will be affected by their condition, plus their carers and partners. Launched this summer, in response to the isolation people were feeling due to the coronavirus pandemic, the service matches volunteers from all areas, interests, ages and personalities with local people who are maybe feeling lonely, isolated or would simply like someone new to talk to.  A weekly telephone call or Skype/Zoom chat is then arranged for a mutually convenient time.


One volunteer, Lynda, recently said “Talking to my new lady is great! We found we had a lot in common straight away and conversation flowed easily. I’m looking forward to our talks each week and finding out more about her. It’s a very easy thing to do and so worthwhile.”  Another volunteer, Barbara, has responded to her befriendee’s situation by simply listening - “she listed all the problems that she has been facing over the last week or so.   I think you could say that it was useful as a 'safety valve' for her.  I do think she did sound a little more cheerful at the end of the call.”


We have also started a pen pal and email pal service, for those people who enjoy receiving a letter/ email or card on a regular basis. We also provide the cards and stamps if required. Mrs B said “It was a nice surprise to hear a card pop through my door, reading it make me chuckle! and now I have the cards from you I can reply and ask my daughter to post it”.

For more information on how you could get involved, please look at the opportunity page on the VAL Volunteering website: https://www.volunteerleicestershire.org.uk/opportunity/befriender-teleph...